top of page

Cancellation Policy

Last updated: 30/12/2025

This Cancellation Policy outlines the terms relating to the cancellation and rescheduling of services provided by High Frequency Business Consulting.

By booking a session or purchasing a package, you agree to the terms outlined below.

​

1. Appointments & Sessions

All sessions (including free and paid services) are scheduled in advance and reserved specifically for you.

​

2. Cancellation & Rescheduling

  • A minimum of 24 hours’ notice is required to cancel or reschedule any session.

  • Cancellations or rescheduling requests made with less than 24 hours’ notice may result in the session being counted as used.

  • This applies to both individual sessions and sessions booked as part of a package.

​

3. Packages

  • Session packages (including 5-session and 10-session packs) are subject to the same cancellation terms.

  • Missed sessions or late cancellations within a package may be deducted from the remaining session balance.

  • Unused sessions expire at the end of the package validity period and are not refundable.

​

4. Free Clarity Calls

  • Free clarity calls are offered as a courtesy and exploratory service.

  • If you are unable to attend a scheduled clarity call, please provide at least 24 hours’ notice so the slot can be offered to someone else.

  • Repeated no-shows may result in the inability to book future free calls.

​

5. Exceptional Circumstances

We understand that unexpected situations can arise.
In exceptional circumstances, discretion may be applied at our sole judgment.

​

6. How to Cancel or Reschedule

  • Sessions can be cancelled or rescheduled via the online booking system or by contacting us directly.

  • Please ensure you receive confirmation of any changes.

​

7. Refunds

  • No refunds are provided for cancelled, missed, or unused sessions.

  • This policy exists to ensure fairness and to protect reserved time.

​

8. Contact

If you have questions about this Cancellation Policy, please contact:

Email: xavier@highfrequencybusinessconsulting.com
High Frequency Business Consulting

bottom of page